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What materials are used in our jewellery?

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We use Japanese Seed Beads and quality jewellery findings. Many of our pieces are one of a kind or limited edition. Each piece is handmade. There may be small variations from the photos, which is all part of owning a unique handmade item.

Glass beads are durable and can last for many years if well looked after. However, being made of glass, the beads are delicate and can break if dropped on a hard surface or stepped on. Some of the coatings and colours applied to glass beads can wear off over time. This is not a defect.

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Jewellery care instructions

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Avoid exposure to chlorine, creams, soaps, shampoos and perfumes to make your jewellery last longer. Remove your jewellery before bathing or swimming. Should your jewellery accidently get wet, pat it dry with a soft cloth and then allow it to dry on a towel out of direct sunlight. Store your jewellery in a dry place.

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Repairs

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The hardest wearing area of a necklace or bracelet is near the fastening. Should your jewellery item become damaged or need repair please do not hesitate to contact us so we can see how we may assist. Shipping costs and materials used in the repairs will be to your account. Please understand that this service applies to jewellery purchased from Blaque Satin.

 

Repairs to jewellery items which were purchased elsewhere and require fixing can be undertaken on a case-by-case basis. Please contact us for a quote.

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Timelines

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New orders are processed in the order in which they are received.

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New products and custom orders

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We are constantly developing new products. New products will appear in our Instagram feed well before they are added to the website. Do feel free to contact us if something catches your eye on Instagram.

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Many of our items are custom made. We will add photos of beautiful custom items on Instagram as well as to this website. 

 

Custom orders

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Custom orders for personalized items are welcome and encouraged. We require a 50% deposit before work will commence. This includes planning the design. Custom orders will be shipped only once the full amount including shipping costs has been paid.

 

Please allow 2-3 weeks manufacturing time for custom orders. This does not include shipping time. For a special occasion please ensure that your custom order reaches us timeously. Do contact us if you need an urgent order and we will do our best to accommodate you.

 

Custom orders cannot be returned. 

 

Currency

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Prices are listed in United States Dollars (USD). Please know that while we strive to keep our pricing constant the cost of our materials is affected by changes in the exchange rate.